Condizioni di servizio

Panoramica

This online TENMOKU ATELIER store is operated as a teaware shop. By visiting the site, creating an account, placing an order, or using our services, you agree to these terms.

Prodotti e informazioni

Product names, images, dimensions, glaze descriptions, availability, and prices are provided on the individual product page. Handmade variation is part of the character of these products.

Ordini e pagamento

Orders are subject to product availability and confirmation. Available payment methods are shown at checkout. PayPal is connected in the production environment, and payment is handled through the selected payment provider after the order is confirmed.

Shipping and customs

Shipping availability and charges are shown at checkout after a destination is entered. Our current service is DDU. Import duties, VAT or GST, customs clearance fees, and local handling charges imposed by the destination country are the responsibility of the recipient. Please see the Shipping & Returns page for details.

Resi e articoli danneggiati

Returns, exchanges, and damage claims are handled according to the Shipping & Returns page.

Utilizzo del sito

Si prega di non utilizzare il sito in modo improprio, di non tentare di comprometterne il funzionamento e di non inviare contenuti illegali, fuorvianti o dannosi tramite i suoi moduli o strumenti.

Modifiche

These terms may be updated when the store, products, payment methods, shipping services, or site features change.