{"id":34,"date":"2026-08-03T01:42:48","date_gmt":"2026-08-03T01:42:48","guid":{"rendered":"http:\/\/127.0.0.1:8080\/?page_id=34"},"modified":"2026-08-08T17:15:51","modified_gmt":"2026-08-08T09:15:51","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/tenmokuatelier.com\/tr\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"<h1>Kargo ve \u0130ade<\/h1>\n<p>TENMOKU ATELIER, \u00c7in\u2019in Fuzhou kentinden el yap\u0131m\u0131 seramik \u00fcr\u00fcnleri g\u00f6ndermektedir. Her sipari\u015f, \u00fcr\u00fcn\u00fcn \u00f6zelliklerine g\u00f6re se\u00e7ilen koruyucu malzemelerle paketlenir ve m\u00fcmk\u00fcn oldu\u011fu durumlarda takip edilebilir kargo ile g\u00f6nderilir.<\/p>\n<h3>Kargo \u00fccreti nas\u0131l hesaplan\u0131r?<\/h3>\n<ul>\n<li>Mevcut teslimat hizmetleri ve nihai kargo \u00fccreti, var\u0131\u015f noktas\u0131 girildikten sonra \u00f6deme sayfas\u0131nda g\u00f6sterilir.<\/li>\n<li>Nakliye \u00fccreti, haz\u0131rlanan paketin \u00f6zelliklerine g\u00f6re belirlenir: koruyucu ambalaj, fiili paket a\u011f\u0131rl\u0131\u011f\u0131, kolinin boyutlar\u0131, var\u0131\u015f noktas\u0131 ve o g\u00fczerg\u00e2h i\u00e7in mevcut nakliye hizmeti.<\/li>\n<li>Birden fazla par\u00e7a s\u00f6z konusu oldu\u011funda, \u00fcr\u00fcnleri yaln\u0131zca ambalaj s\u0131n\u0131flar\u0131 ve koruma gereklilikleri izin verdi\u011fi \u00f6l\u00e7\u00fcde bir araya getiriyoruz. K\u0131r\u0131lgan veya b\u00fcy\u00fck boyutlu par\u00e7alar ayr\u0131 kolilerde ta\u015f\u0131nabilir.<\/li>\n<\/ul>\n<h3>G\u00fcmr\u00fck vergileri, vergiler ve DDP hizmeti<\/h3>\n<p>\u00d6deme sayfas\u0131nda \u015fu \u015fekilde g\u00f6sterilen var\u0131\u015f noktalar\u0131 ve ta\u015f\u0131y\u0131c\u0131 hizmetleri i\u00e7in <strong>DDP \/ g\u00fcmr\u00fck vergileri ve di\u011fer vergiler dahil<\/strong>, TENMOKU ATELIER, se\u00e7ilen lojistik hizmeti arac\u0131l\u0131\u011f\u0131yla ithalat masraflar\u0131n\u0131 \u00f6nceden \u00f6der. Onaylanm\u0131\u015f bu hizmet kapsam\u0131nda teslimat s\u0131ras\u0131nda ba\u015fka herhangi bir ithalat \u00fccreti talep edilmemelidir. Bir var\u0131\u015f noktas\u0131 DDP (Teslimat Yeri Teslim) se\u00e7ene\u011fi ile sunulmuyorsa, ge\u00e7erli olan t\u00fcm yerel ithalat masraflar\u0131, sipari\u015f verilmeden \u00f6nce \u00f6deme sayfas\u0131nda yer alan hizmet ko\u015fullar\u0131 kapsam\u0131nda g\u00f6sterilir veya i\u015fleme al\u0131n\u0131r.<\/p>\n<h3>G\u00fcmr\u00fck belgeleri<\/h3>\n<p>Ticari fatura verileri, nakliyeci ve g\u00fcmr\u00fck i\u015flemleri i\u00e7in sipari\u015fin \u00fcr\u00fcn, malzeme, men\u015fe, var\u0131\u015f yeri ve i\u015flem bilgilerinden olu\u015fturulur. \u00dcr\u00fcn beyanlar\u0131, ilgili var\u0131\u015f yeri ve nakliyeci gerekliliklerine uygun olarak doldurulur.<\/p>\n<h3>Sevkiyat ve takip<\/h3>\n<p>Sipari\u015finiz paketlendikten ve kargo \u015firketine teslim edildikten sonra, takip bilgilerini e-posta yoluyla alacaks\u0131n\u0131z. Son kilometre kargo \u015firketi, var\u0131\u015f noktas\u0131na g\u00f6re 4PX hizmeti taraf\u0131ndan belirlenir; bu, \u00fclkeye ve g\u00fczerg\u00e2ha g\u00f6re de\u011fi\u015fiklik g\u00f6sterebilir.<\/p>\n<h3>\u0130adeler, de\u011fi\u015fiklikler ve nakliye s\u0131ras\u0131nda meydana gelen hasarlar<\/h3>\n<h4>Bir sipari\u015fi de\u011fi\u015ftirebilir veya iptal edebilir miyim?<\/h4>\n<p>Sipari\u015fler, \u00f6deme onayland\u0131ktan k\u0131sa bir s\u00fcre sonra paketleme s\u00fcrecine al\u0131n\u0131r. L\u00fctfen sipari\u015f numaran\u0131z\u0131 ve talep etti\u011finiz de\u011fi\u015fikli\u011fi belirterek m\u00fcmk\u00fcn oldu\u011funca \u00e7abuk bizimle ileti\u015fime ge\u00e7in. Hangi de\u011fi\u015fikliklerin h\u00e2l\u00e2 yap\u0131labilece\u011fini size teyit edece\u011fiz.<\/p>\n<h4>Ya bir \u00fcr\u00fcn hasarl\u0131 olarak gelirse?<\/h4>\n<p>L\u00fctfen teslimattan itibaren 30 g\u00fcn i\u00e7inde sipari\u015f numaran\u0131z\u0131 ve d\u0131\u015f ambalaj\u0131n ile \u00fcr\u00fcn\u00fcn net foto\u011fraflar\u0131n\u0131 bize iletin. G\u00f6nderiyi inceleyip uygun \u015fekilde de\u011fi\u015ftirme, para iadesi veya tazminat talebi s\u00fcrecini ba\u015flataca\u011f\u0131z.<\/p>\n<h4>\u0130ade politikas\u0131 nedir?<\/h4>\n<p>\u0130ade talebiniz i\u00e7in, teslimattan itibaren 30 g\u00fcn i\u00e7inde sipari\u015f numaras\u0131, \u00fcr\u00fcn ad\u0131 ve iade nedenini belirterek bizimle ileti\u015fime ge\u00e7iniz. \u00dcr\u00fcnler kullan\u0131lmam\u0131\u015f ve g\u00fcvenli bir \u015fekilde yeniden paketlenmi\u015f olmal\u0131d\u0131r. K\u0131r\u0131lgan seramik \u00fcr\u00fcnler i\u00e7in uygun bir iade y\u00f6ntemi gerekti\u011finden, iade talimatlar\u0131 her durum i\u00e7in ayr\u0131 ayr\u0131 verilmektedir. \u00dcr\u00fcn hasarl\u0131 olarak ula\u015fm\u0131\u015fsa veya bizim taraf\u0131m\u0131zdan bir hata yap\u0131lm\u0131\u015fsa hari\u00e7 olmak \u00fczere, orijinal kargo ve i\u015flem \u00fccretleri iade edilmeyebilir.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Returns TENMOKU ATELIER dispatches handcrafted ceramic ware from Fuzhou, China. Every order is packed with protective materials selected for the individual piece and is sent with trackable delivery where available. How shipping is calculated Available delivery services and the final shipping charge are shown at checkout after a destination is entered. Shipping is [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tenmokuatelier.com\/tr\/wp-json\/wp\/v2\/pages\/34","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenmokuatelier.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tenmokuatelier.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/tenmokuatelier.com\/tr\/wp-json\/wp\/v2\/comments?post=34"}],"version-history":[{"count":6,"href":"https:\/\/tenmokuatelier.com\/tr\/wp-json\/wp\/v2\/pages\/34\/revisions"}],"predecessor-version":[{"id":5383,"href":"https:\/\/tenmokuatelier.com\/tr\/wp-json\/wp\/v2\/pages\/34\/revisions\/5383"}],"wp:attachment":[{"href":"https:\/\/tenmokuatelier.com\/tr\/wp-json\/wp\/v2\/media?parent=34"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}