{"id":34,"date":"2026-08-03T01:42:48","date_gmt":"2026-08-03T01:42:48","guid":{"rendered":"http:\/\/127.0.0.1:8080\/?page_id=34"},"modified":"2026-08-08T17:15:51","modified_gmt":"2026-08-08T09:15:51","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/tenmokuatelier.com\/vi\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"<h1>V\u1eadn chuy\u1ec3n &amp; Tr\u1ea3 h\u00e0ng<\/h1>\n<p>TENMOKU ATELIER cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m g\u1ed1m s\u1ee9 th\u1ee7 c\u00f4ng t\u1eeb Ph\u00fac Ch\u00e2u, Trung Qu\u1ed1c. M\u1ed7i \u0111\u01a1n h\u00e0ng \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i c\u1ea9n th\u1eadn b\u1eb1ng v\u1eadt li\u1ec7u b\u1ea3o v\u1ec7 \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng s\u1ea3n ph\u1ea9m c\u1ee5 th\u1ec3 v\u00e0 \u0111\u01b0\u1ee3c g\u1eedi \u0111i b\u1eb1ng d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n c\u00f3 th\u1ec3 theo d\u00f5i (n\u1ebfu c\u00f3).<\/p>\n<h3>C\u00e1ch t\u00ednh ph\u00ed v\u1eadn chuy\u1ec3n<\/h3>\n<ul>\n<li>C\u00e1c d\u1ecbch v\u1ee5 giao h\u00e0ng c\u00f3 s\u1eb5n v\u00e0 ph\u00ed v\u1eadn chuy\u1ec3n cu\u1ed1i c\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb t\u1ea1i b\u01b0\u1edbc thanh to\u00e1n sau khi nh\u1eadp \u0111\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng.<\/li>\n<li>Ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c t\u00ednh d\u1ef1a tr\u00ean g\u00f3i h\u00e0ng \u0111\u00e3 ho\u00e0n thi\u1ec7n: bao b\u00ec b\u1ea3o v\u1ec7, tr\u1ecdng l\u01b0\u1ee3ng th\u1ef1c t\u1ebf c\u1ee7a h\u00e0ng h\u00f3a, k\u00edch th\u01b0\u1edbc th\u00f9ng carton, \u0111i\u1ec3m \u0111\u1ebfn v\u00e0 d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n c\u00f3 s\u1eb5n cho tuy\u1ebfn \u0111\u01b0\u1eddng \u0111\u00f3.<\/li>\n<li>\u0110\u1ed1i v\u1edbi c\u00e1c l\u00f4 h\u00e0ng g\u1ed3m nhi\u1ec1u ki\u1ec7n, ch\u00fang t\u00f4i ch\u1ec9 g\u1ed9p c\u00e1c ki\u1ec7n l\u1ea1i v\u1edbi nhau khi lo\u1ea1i bao b\u00ec v\u00e0 y\u00eau c\u1ea7u b\u1ea3o v\u1ec7 c\u1ee7a ch\u00fang cho ph\u00e9p. C\u00e1c ki\u1ec7n d\u1ec5 v\u1ee1 ho\u1eb7c c\u00f3 k\u00edch th\u01b0\u1edbc qu\u00e1 kh\u1ed5 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n trong c\u00e1c th\u00f9ng carton ri\u00eang bi\u1ec7t.<\/li>\n<\/ul>\n<h3>Thu\u1ebf, ph\u00ed v\u00e0 d\u1ecbch v\u1ee5 DDP<\/h3>\n<p>\u0110\u1ed1i v\u1edbi c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn v\u00e0 d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb t\u1ea1i b\u01b0\u1edbc thanh to\u00e1n nh\u01b0 <strong>DDP \/ \u0111\u00e3 bao g\u1ed3m thu\u1ebf v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed kh\u00e1c<\/strong>, TENMOKU ATELIER s\u1ebd thu tr\u01b0\u1edbc c\u00e1c kho\u1ea3n ph\u00ed nh\u1eadp kh\u1ea9u th\u00f4ng qua \u0111\u01a1n v\u1ecb logistics \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn. \u0110\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn n\u00e0y, kh\u00f4ng n\u00ean y\u00eau c\u1ea7u thanh to\u00e1n th\u00eam b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed nh\u1eadp kh\u1ea9u n\u00e0o t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng. N\u1ebfu \u0111i\u1ec3m \u0111\u1ebfn kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111i\u1ec1u ki\u1ec7n DDP, m\u1ecdi kho\u1ea3n ph\u00ed nh\u1eadp kh\u1ea9u \u0111\u1ecba ph\u01b0\u01a1ng \u00e1p d\u1ee5ng s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb ho\u1eb7c x\u1eed l\u00fd theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5 t\u1ea1i b\u01b0\u1edbc thanh to\u00e1n tr\u01b0\u1edbc khi \u0111\u1eb7t h\u00e0ng.<\/p>\n<h3>H\u1ed3 s\u01a1 h\u1ea3i quan<\/h3>\n<p>D\u1eef li\u1ec7u h\u00f3a \u0111\u01a1n th\u01b0\u01a1ng m\u1ea1i \u0111\u01b0\u1ee3c t\u1ea1o ra d\u1ef1a tr\u00ean th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m, nguy\u00ean li\u1ec7u, n\u01a1i xu\u1ea5t x\u1ee9, \u0111i\u1ec3m \u0111\u1ebfn v\u00e0 giao d\u1ecbch c\u1ee7a \u0111\u01a1n h\u00e0ng, nh\u1eb1m ph\u1ee5c v\u1ee5 cho vi\u1ec7c x\u1eed l\u00fd c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n v\u00e0 c\u01a1 quan h\u1ea3i quan. C\u00e1c th\u00f4ng tin khai b\u00e1o s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ho\u00e0n thi\u1ec7n theo c\u00e1c y\u00eau c\u1ea7u \u00e1p d\u1ee5ng t\u1ea1i \u0111i\u1ec3m \u0111\u1ebfn v\u00e0 c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/p>\n<h3>Giao h\u00e0ng v\u00e0 theo d\u00f5i<\/h3>\n<p>Sau khi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i v\u00e0 b\u00e0n giao cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n, qu\u00fd kh\u00e1ch s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin theo d\u00f5i qua email. \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ch\u1eb7ng cu\u1ed1i \u0111\u01b0\u1ee3c d\u1ecbch v\u1ee5 4PX ch\u1ec9 \u0111\u1ecbnh t\u00f9y theo \u0111i\u1ec3m \u0111\u1ebfn; \u0111\u01a1n v\u1ecb n\u00e0y c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y theo qu\u1ed1c gia v\u00e0 tuy\u1ebfn \u0111\u01b0\u1eddng.<\/p>\n<h3>Tr\u1ea3 h\u00e0ng, \u0111\u1ed5i h\u00e0ng v\u00e0 h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n<\/h3>\n<h4>T\u00f4i c\u00f3 th\u1ec3 thay \u0111\u1ed5i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng kh\u00f4ng?<\/h4>\n<p>\u0110\u01a1n h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n sang quy tr\u00ecnh \u0111\u00f3ng g\u00f3i ngay sau khi thanh to\u00e1n \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn. Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t v\u00e0 cung c\u1ea5p s\u1ed1 \u0111\u01a1n h\u00e0ng c\u00f9ng n\u1ed9i dung y\u00eau c\u1ea7u thay \u0111\u1ed5i. Ch\u00fang t\u00f4i s\u1ebd x\u00e1c nh\u1eadn nh\u1eefng th\u00f4ng tin n\u00e0o v\u1eabn c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh.<\/p>\n<h4>N\u1ebfu h\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ecfng khi nh\u1eadn th\u00ec sao?<\/h4>\n<p>Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i trong v\u00f2ng 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng, k\u00e8m theo s\u1ed1 \u0111\u01a1n h\u00e0ng v\u00e0 nh\u1eefng b\u1ee9c \u1ea3nh r\u00f5 n\u00e9t v\u1ec1 bao b\u00ec b\u00ean ngo\u00e0i c\u0169ng nh\u01b0 s\u1ea3n ph\u1ea9m. Ch\u00fang t\u00f4i s\u1ebd ki\u1ec3m tra l\u00f4 h\u00e0ng v\u00e0 ti\u1ebfn h\u00e0nh c\u00e1c th\u1ee7 t\u1ee5c \u0111\u1ed5i h\u00e0ng, ho\u00e0n ti\u1ec1n ho\u1eb7c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i ph\u00f9 h\u1ee3p.<\/p>\n<h4>Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 nh\u01b0 th\u1ebf n\u00e0o?<\/h4>\n<p>\u0110\u1ec3 y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i trong v\u00f2ng 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng, k\u00e8m theo s\u1ed1 \u0111\u01a1n h\u00e0ng, t\u00ean s\u1ea3n ph\u1ea9m v\u00e0 l\u00fd do. S\u1ea3n ph\u1ea9m ph\u1ea3i ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i l\u1ea1i c\u1ea9n th\u1eadn. H\u01b0\u1edbng d\u1eabn tr\u1ea3 h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p t\u00f9y theo t\u1eebng tr\u01b0\u1eddng h\u1ee3p c\u1ee5 th\u1ec3, v\u00ec c\u00e1c s\u1ea3n ph\u1ea9m g\u1ed1m s\u1ee9 d\u1ec5 v\u1ee1 c\u1ea7n c\u00f3 ph\u01b0\u01a1ng th\u1ee9c tr\u1ea3 h\u00e0ng ph\u00f9 h\u1ee3p. Ph\u00ed v\u1eadn chuy\u1ec3n v\u00e0 ph\u00ed x\u1eed l\u00fd ban \u0111\u1ea7u c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i, tr\u1eeb khi s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng khi \u0111\u1ebfn tay qu\u00fd kh\u00e1ch ho\u1eb7c do l\u1ed7i t\u1eeb ph\u00eda ch\u00fang t\u00f4i.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Returns TENMOKU ATELIER dispatches handcrafted ceramic ware from Fuzhou, China. Every order is packed with protective materials selected for the individual piece and is sent with trackable delivery where available. How shipping is calculated Available delivery services and the final shipping charge are shown at checkout after a destination is entered. Shipping is [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tenmokuatelier.com\/vi\/wp-json\/wp\/v2\/pages\/34","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenmokuatelier.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tenmokuatelier.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/tenmokuatelier.com\/vi\/wp-json\/wp\/v2\/comments?post=34"}],"version-history":[{"count":6,"href":"https:\/\/tenmokuatelier.com\/vi\/wp-json\/wp\/v2\/pages\/34\/revisions"}],"predecessor-version":[{"id":5383,"href":"https:\/\/tenmokuatelier.com\/vi\/wp-json\/wp\/v2\/pages\/34\/revisions\/5383"}],"wp:attachment":[{"href":"https:\/\/tenmokuatelier.com\/vi\/wp-json\/wp\/v2\/media?parent=34"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}